How this agreement is accepted
This is the agreement between you and GradCollective for The Strong Finish. It is linked on the enrollment page so you can read it in full before you pay. You accept it at onboarding, before your first session is booked, by ticking a box to confirm that you have read and agree to it; the date and time of your acceptance are recorded. Schedule 1 (the Enrollment Confirmation) is completed with you at onboarding.
Your purchase itself is made from Digistore24 Inc., whose terms of sale and return policy govern price, payment and refunds. See also our Refund and Cancellation Policy and Privacy Policy.
This Coaching Services Agreement (“Agreement”) is made and entered into as of the Effective Date stated in the Enrollment Confirmation (“Effective Date”), by and between:
1543120 B.C. LTD., a company incorporated under the Business Corporations Act (British Columbia), Incorporation Number BC1543120, Business Number 755408960BC0001, whose registered and records office is at Unit 318 - 10168 149 Street, Surrey, British Columbia V3R 0E9, Canada, carrying on business as GradCollective (the “Company”); and
The individual identified as the Client in the Enrollment Confirmation (the “Client”),
each a “Party” and together the “Parties”.
WHEREAS the Company provides dissertation completion coaching, mentorship, structured feedback, and related academic-development services exclusively to PhD and doctoral candidates, and does not provide ghostwriting or any service intended to facilitate academic misconduct;
AND WHEREAS the Company offers a structured coaching program under the name The Strong Finish – Dissertation Coaching Program, delivered over a defined period and subject to a defined scope;
AND WHEREAS the Client is a candidate for a PhD or doctoral degree and wishes to enroll in that program on the terms set out below;
AND WHEREAS the Program is sold to the Client by Digistore24 Inc. as reseller and seller of record, and the Company supplies the Program to Digistore24 Inc. for onward sale, so that the Client’s purchase, payment and return rights are governed by Digistore24’s own terms;
AND WHEREAS the Client acknowledges that the Company guarantees the standard of its own work and revisions, and does not guarantee any academic outcome;
AND WHEREAS the commercial terms applicable to the Client, including the program start date and the number of sessions, are to be recorded in an Enrollment Confirmation forming part of this Agreement;
NOW THEREFORE, in consideration of the mutual covenants set out below, the Parties agree as follows:
1. Definitions and Interpretation
1.1In this Agreement: “Business Day” means a day other than a Saturday, Sunday, or statutory holiday in British Columbia; “Digistore24” means Digistore24 Inc., 360 Central Avenue, Suite 800, St. Petersburg, FL 33701, USA, the reseller and seller of record for the Program; “Return Period” means the return or refund period (if any) published by Digistore24 and applicable to the Program at the time of the Client’s purchase; “Client Materials” means draft chapters, dissertations, research data, supervisor or committee feedback, and other academic work submitted by the Client; “Coach” means the individual assigned to deliver coaching to the Client, who may be an employee or an independent contractor engaged by the Company; “Company Materials” means the 15-Point Diagnostic and its report, and all templates, frameworks, worksheets, curricula, methodologies, written feedback, and Session Recordings provided by the Company; “Fee” means the price of the Program payable by the Client to Digistore24, being USD 6,500; “Enrollment Confirmation” means the form at Schedule 1, completed at onboarding; “Program” means the coaching program offered under the name The Strong Finish – Dissertation Coaching Program and described at Clause 3; “Program Start Date” means the date stated as such in the Enrollment Confirmation or, if none, the date of the first Session; “Session” means a one-to-one coaching session; and “Session Recording” means a recording of a Session and any transcript or notes generated from it.
1.2Headings are for convenience only; the singular includes the plural; “including” means “including without limitation”; a reference to a statute includes its amendments and successor legislation; “writing” includes email; monetary amounts are in United States dollars unless the Enrollment Confirmation states otherwise; and periods expressed in days mean calendar days unless expressed as Business Days.
1.3If there is any inconsistency, Digistore24’s terms of sale govern the purchase, price and return rights, the Enrollment Confirmation prevails in respect of the delivery details it records, and this Agreement prevails in all other respects.
2. The Agreement and Enrollment Confirmation
2.1This Agreement sets out the terms on which the Company delivers the Program to the Client. The Program is purchased from Digistore24, not from the Company. The price, payment method, payment plan and return rights are governed by Digistore24’s terms of sale, which the Client accepts at Digistore24’s checkout.
2.2This Agreement is made available to the Client on the enrollment page before purchase and is accepted by the Client at onboarding, before the first Session. Acceptance may be given by electronic acknowledgment, including by ticking a box provided for that purpose, and the Company will record the date and time of acceptance. The Company is under no obligation to deliver any Session until Digistore24 has confirmed the Client’s purchase and the Client has accepted this Agreement.
2.3Client warranties. The Client represents and warrants that the Client is at least eighteen (18) years of age and has full capacity to contract; is enrolling on the Client’s own behalf; is enrolled in, or is a candidate for, a PhD or doctoral program at a recognized institution; has provided accurate and complete information and will update it where it changes materially; and has reviewed the policies of the Client’s institution and is satisfied that participation in the Program is permitted by them.
2.4Responsibility for compliance with institutional policy rests with the Client. The Company does not verify those policies and gives no advice on whether participation complies with them.
3. The Program
3.1Scope. The Program comprises an initial 15-Point Diagnostic and written report; up to the number of Sessions stated in the Enrollment Confirmation, each of sixty (60) minutes, ordinarily scheduled at weekly intervals; structured written feedback on Client Materials submitted in accordance with the Program schedule; templates, frameworks, worksheets, and planning tools; Session Recordings provided under Clause 10; and asynchronous support under Clause 3.3.
3.2Cadence. “Ordinarily scheduled weekly” describes the intended cadence and is not a guarantee that a Session will be available or held in any given week. A scheduling gap caused by the Client’s unavailability, failure to book, or any other act or omission of the Client is not a breach by the Company and does not extend the Program Period.
3.3Asynchronous support. Between Sessions the Client may raise questions by email and by the messaging channel notified by the Company, and the Company will respond within two (2) Business Days. Asynchronous support covers questions only. It does not include document review, written feedback, or any deliverable outside the scheduled Program deliverables.
3.4Delivery and Coach. Sessions are delivered remotely by video conference, and the Company may change the platform on reasonable notice. The Company assigns a Coach and may change the assigned Coach on notice; the Client is not entitled to a particular Coach. The Company may make reasonable changes to the structure, materials, or delivery of the Program provided they do not materially reduce its substance.
3.5Program phases. The Program is delivered in two phases. The Foundation Phase covers the first sixty (60) days from the Program Start Date. The Client's Coach will make first contact within twenty-four (24) hours of the order, the written diagnostic report is delivered between days two (2) and five (5), the week-by-week completion plan is delivered in week one (1), and weekly Sessions begin in week one (1). The Foundation Phase also comprises chapter structure work and the Sessions scheduled in that period. The Execution Phase follows and comprises the remaining Sessions, structured written feedback on Client Materials, and revision rounds within the Program Period.
4. Program Period and Outer Time Limit
4.1Program Period. The Program runs from the Program Start Date until the earlier of the date on which the Client submits the dissertation to the Client’s institution, and the date twelve (12) months after the Program Start Date (the “Program Period”).
4.2Automatic closure. On expiry of the Program Period the engagement closes automatically, without notice and without further obligation on the Company. Any unused Sessions are forfeited, and no credit, refund, or carry-forward arises.
4.3The limit does not pause. The twelve (12) month limit runs continuously from the Program Start Date. It is not suspended, paused, extended, or tolled by any period of Client inactivity, by any hold under Clause 5.4, by any suspension under Clause 8.4, by any failure by the Client to book or attend Sessions, by any delay in submitting Client Materials, by institutional delay, or by any other circumstance affecting the Client, save that the Company may agree a deferral in exceptional circumstances under Clause 9.5.
4.4Extension. The Company may, at its sole discretion, offer a paid extension on its then-current terms. No extension is effective unless recorded in a signed supplementary Enrollment Confirmation.
5. Scheduling, Non-attendance and Inactivity
5.1The Client is responsible for booking Sessions through the booking link provided and for attending at the scheduled time. A Session may be rescheduled without forfeiture where the Client gives at least twenty-four (24) hours’ notice through that link.
5.2Where the Client does not attend, or cancels or seeks to reschedule with less than twenty-four (24) hours’ notice, the Session is forfeited and counts as delivered for all purposes, including the Session count in the Enrollment Confirmation, except where the Client uses one of the two reschedules permitted by Clause 5.3.
5.3The Client may reschedule up to two (2) Sessions per Program outside that notice period at no charge. Beyond those two, the Company may permit further reschedules at its discretion, and its doing so on one occasion creates no entitlement on any other. Where the Company reschedules a Session it will give as much notice as is reasonably practicable and offer a replacement at no additional cost, and no such Session is forfeited.
5.4Inactivity. Where the Client fails to respond to three (3) contact attempts made over a period of thirty (30) days, the Company may place the engagement on hold and will notify the Client. Where the Client remains unresponsive for a further thirty (30) days after a written warning sent to the Client's notice email address, the Company may close the engagement, in which case the Program is treated as delivered in full, no refund arises, and unused Sessions are forfeited.
6. The Readiness Guarantee and Academic Outcomes
6.1What is guaranteed. The Company guarantees the standard of its own work. The Company will work with the Client, including through revision rounds within the Program Period, to bring the Client’s dissertation to a submission-ready standard, being a standard at which, in the reasonable professional judgment of the Company, the work is structurally complete, internally coherent, and fit to be submitted for examination.
6.2What is not guaranteed. The Readiness Guarantee is a guarantee of the Company’s work and revisions. It is not a guarantee of any academic outcome. The Company does not guarantee, represent, or warrant that the Client will submit, pass, or be awarded any degree; that any dissertation or chapter will be approved or accepted; that the Client will achieve any particular grade or defense result; that any supervisor or committee will reach any particular decision; or that the Client will achieve any publication, funding, scholarship, visa, immigration, or employment outcome.
6.3Remedy. Where the Client considers the submission-ready standard has not been met, the Client must notify the Company in writing before the end of the Program Period, specifying the respects in which it is said not to have been met. Where the Company agrees, it will provide such additional Sessions, revision rounds, or written feedback as are reasonably necessary to meet the standard, at no additional cost. This is the Client’s sole and exclusive remedy under the Readiness Guarantee, which gives rise to no right to a refund, to a reduction in the Fee, or to damages. The Client acknowledges that the Readiness Guarantee is provided in place of a money-back guarantee, and that, apart from the Digistore24 return period described at Clause 9, the Company does not offer a money-back guarantee.
7. Academic Integrity and Client Obligations
7.1What the Company does and does not do. The Company coaches, advises, provides structured feedback, and edits, meaning comment on and suggested changes to the Client’s own written work. The Company does not write, draft, or compose dissertations, chapters, assignments, or examinations for the Client to submit as the Client’s own work; does not provide ghostwriting or contract cheating; does not sit examinations; does not fabricate or manipulate research or data; and does not impersonate the Client in any dealing with an institution.
7.2Client responsibility. The Client remains solely responsible for the content, originality, authorship, citation, data integrity, and academic integrity of all work the Client submits, and for compliance with institutional policy. Company Materials are educational support, and the Client must not represent any Company Material as the Client’s own original work where doing so would breach institutional policy.
7.3Right to refuse. The Company may refuse, suspend, or terminate the Program under Clause 14 where a request appears to the Company, acting reasonably, to be intended to facilitate plagiarism, impersonation, fabrication or falsification of research or data, unauthorized completion of academic work, or any other academic misconduct. Termination on this ground is termination for cause.
7.4Client obligations. The Client will attend Sessions punctually and prepared; book Sessions promptly; submit Client Materials sufficiently in advance to allow review; respond to communications within a reasonable time; provide accurate information about the Client’s program and deadlines; keep access credentials confidential; and conduct themselves courteously toward the Company’s personnel and Coaches. The Company is not liable for any failure or delay in performance caused by the Client’s failure to comply with this Clause.
8. Price and Payment
8.1Price and payment. The price of the Program is USD 6,500. The Client pays Digistore24, not the Company. The Company does not collect, hold or process any payment from the Client and does not store the Client’s payment details.
8.2Payment plan. Where Digistore24 offers a payment plan for the Program, the Client may pay in two installments of USD 3,250 each, on the schedule published by Digistore24 at checkout. The operation of that plan, including the collection of each installment, is a matter between the Client and Digistore24.
8.3No payment obligation to the Company. The Client owes no sum to the Company under this Agreement. Nothing in this Agreement entitles the Company to demand payment from the Client, to charge interest, or to recover collection costs from the Client.
8.4Non-payment and suspension. Where Digistore24 confirms to the Company in writing that the Client’s payment or payment plan is in default, or that a refund has been issued, the Company may suspend or end the Client’s access to Sessions, Company Materials, Session Recordings and asynchronous support. Suspension does not extend the Program Period.
8.5Billing queries. Questions about price, installments, receipts or refunds must be raised with Digistore24. The Client agrees to raise any concern about the delivery of the Program with the Company under Clause 15.2.
9. Returns and Refunds
9.1Returns are governed by Digistore24. The Client purchases the Program from Digistore24. Any right to cancel the purchase or obtain a refund arises under Digistore24’s terms of sale and is determined by Digistore24 in accordance with the Return Period applicable to the Program at the time of purchase.
9.2The Company grants no separate refund right. The Company is not the seller and does not operate a refund mechanism. Nothing in this Agreement creates, extends, limits or overrides any right the Client may have against Digistore24, and the Company cannot grant a refund of any amount paid to Digistore24.
9.3Effect of a refund. Where Digistore24 issues a refund to the Client, this Agreement terminates on the date the Company is notified. The Client’s access to Sessions, Company Materials, Session Recordings and asynchronous support ends immediately, the license granted at Clause 11.3 terminates, and the Client must cease all use of the Company Materials and destroy any copy in the Client’s possession.
9.4Withdrawal without a refund. Where the Client stops participating and no refund is issued by Digistore24, the Client remains enrolled for the balance of the Program Period and no credit, carry-forward or substitute benefit arises. Unused Sessions are forfeited.
9.5Exceptional circumstances. The Company may at its sole discretion agree a refund, credit, or deferral in exceptional circumstances, including serious illness or bereavement. Any such agreement must be in writing, applies only to the circumstances for which it is given, and creates no precedent or entitlement in any other case.
9.6Termination by the Company. Where the Company terminates for cause under Clause 14.2, no refund arises. Where the Company terminates other than for cause under Clause 14.3, it will notify Digistore24 and request a refund to the Client of the proportion of the price corresponding to Sessions not delivered at the date of termination.
9.7Non-excludable rights. Nothing in this Clause excludes, restricts, or modifies any right or remedy conferred on the Client by applicable consumer protection legislation which cannot lawfully be excluded. Where such a right applies, this Clause takes effect subject to it and the remainder continues to apply so far as it lawfully may.
10. Recording of Sessions
10.1Consent. Sessions are recorded, and transcripts and automated notes may be generated from them. The Client expressly consents to the recording of each Session in which the Client participates. The Client acknowledges that this consent is given by all parties to the Session for the purposes of any law requiring the consent of all parties to the recording of a communication, and that it is given before the first Session is recorded.
10.2Withdrawal. The Client may withdraw consent at any time by written notice. Withdrawal takes effect for Sessions held after the notice is received and does not affect recordings already made.
10.3Storage, retention and license. Session Recordings are stored within the Company’s cloud storage environment, with access limited to the Client, the assigned Coach, and the Company’s quality reviewer. They are retained for twelve (12) months after the engagement closes and are then deleted, unless a longer period is required by law or to defend a legal claim; the Client should download any recording the Client wishes to keep before then. They are licensed to the Client on the terms at Clause 11.3 for personal study and reference only, and must not be published, shared, distributed, or resold.
11. Intellectual Property
11.1Ownership. All intellectual property rights in the Company Materials, and in the Program, its structure, methodology, and curriculum, are and remain the exclusive property of the Company, and nothing in this Agreement transfers any such right to the Client. The Client acknowledges that unauthorized reproduction or distribution of the Company Materials would cause harm for which damages may not be an adequate remedy, and that the Company may seek injunctive relief in addition to any other remedy.
11.2Client work. The Client retains all rights in the Client Materials, including the Client’s dissertation, research, and data. Nothing in this Agreement gives the Company any ownership interest in the Client’s academic work.
11.3License to the Client. The Company grants the Client a personal, non-exclusive, non-transferable, non-sublicensable license to use the Company Materials for the Client’s own academic and personal reference, during the Program Period and afterwards. The license does not permit the Client to reproduce, publish, distribute, resell, sublicense, share with other students or organizations, or commercially exploit any Company Material, or to use any Company Material to train, develop, or test any artificial intelligence or machine learning model.
11.4License to the Company. The Client grants the Company a limited license to receive, store, review, annotate, and comment on the Client Materials solely for the purpose of delivering the Program. The Company will not publish the Client Materials, use them for any other purpose, or use them to train any artificial intelligence or machine learning model.
11.5Testimonials. The Company may ask the Client for a testimonial, but will not publish the Client’s name, institution, photograph, or any identifying detail without the Client’s prior written consent, which the Client may withdraw at any time in respect of future publication.
12. Confidentiality and Personal Information
12.1Each Party will keep confidential all non-public information disclosed by the other in connection with this Agreement. The Company may disclose the Client’s information to the assigned Coach, to its quality reviewer, and to the service providers described in its Privacy Policy, in each case only so far as necessary to deliver the Program. The Company requires each Coach, whether employee or independent contractor, to be bound by written obligations of confidentiality and data protection no less protective than those in this Clause.
12.2This Clause does not apply to information that is or becomes public other than by breach, was lawfully known before disclosure, is independently developed, or whose disclosure is required by law. This Clause survives termination for five (5) years.
12.3Personal information. The Company collects, uses, and discloses personal information in accordance with its Privacy Policy, as published on its website and amended from time to time, and the Client acknowledges having had the opportunity to review it. The Company is established in Canada and uses service providers located principally in the United States, and the Client acknowledges that personal information is stored and processed in both countries and is subject to the laws of the destination jurisdiction.
12.4Coaches. The Company delivers the Program through Coaches, who may be employees or independent contractors. The Company remains responsible to the Client for performance of the Program however delivered, and the Client’s rights and remedies lie against the Company alone.
12.5No Coach engaged as an independent contractor is an employee, partner, agent, or joint venturer of the Company, and no Coach has authority to vary this Agreement, to make any representation on the Company’s behalf, or to bind the Company.
12.6The Client must not solicit, engage, or contract with any Coach, directly or indirectly, for dissertation coaching or related services outside the Program, during the Program Period and for twelve (12) months afterwards.
12.7The Company may subcontract any part of the Program and may assign this Agreement in accordance with Clause 16.5.
13. Limitation of Liability
13.1Exclusion of indirect loss. To the maximum extent permitted by law, the Company is not liable for any indirect, consequential, incidental, special, exemplary, or punitive loss or damage, or for any loss of profit, revenue, anticipated saving, opportunity, goodwill, reputation, or data, however arising, whether in contract, tort (including negligence), statute, equity, or otherwise, and whether or not foreseeable.
13.2Academic outcome. Without limiting Clause 13.1, the Company is not liable for any loss arising from or in connection with any academic outcome, including failure to submit, failure to pass, non-award of a degree, rejection or non-approval of a dissertation, any grade, defense result, supervisor or committee decision, publication outcome, funding or scholarship outcome, visa or immigration consequence, or employment consequence.
13.3Cap. Subject to Clause 13.4, the total aggregate liability of the Company arising out of or in connection with this Agreement is limited to the total amount paid by the Client for the Program, whether paid to the Company or to Digistore24 as reseller.
13.4Carve-outs. Nothing in this Agreement excludes or limits liability for fraud or fraudulent misrepresentation, willful misconduct, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.
13.5Personnel. The Client agrees to bring any claim arising out of or in connection with this Agreement against the Company alone, and not personally against any director, officer, employee, contractor, or Coach of the Company. This Clause does not limit the Company’s own liability.
13.6Time limit. To the extent permitted by law, any claim must be notified to the Company in writing within twelve (12) months of the date on which the Client first became aware, or ought reasonably to have become aware, of the circumstances giving rise to it.
13.7Indemnity. To the maximum extent permitted by law, the Client will indemnify and hold harmless the Company and its directors, officers, employees, contractors, and Coaches against any loss, liability, cost, claim, damage, or reasonable expense arising out of or in connection with any breach by the Client of this Agreement; any act or omission of the Client constituting academic misconduct, or any allegation of academic misconduct made against the Client; any infringement by the Client of the rights of any third party, including in the Client Materials; any unauthorized use, reproduction, or distribution by the Client of the Company Materials or any Session Recording; and any claim brought against the Company by the Client’s institution arising from the Client’s conduct.
13.8This indemnity does not apply to the extent the loss or liability is directly and solely caused by the gross negligence, fraud, or willful misconduct of the Company.
14. Termination
14.1By the Client. The Client may stop participating at any time by written notice. The financial consequences are set out at Clause 9.
14.2By the Company for cause. The Company may terminate immediately by written notice where the Client breaches Clause 7 (academic integrity), or requests assistance that would constitute academic misconduct; breaches Clause 10.3 or Clause 11; behaves abusively, threateningly, or inappropriately toward the Company’s personnel or any Coach; or commits any other material breach not remedied within ten (10) Business Days of written notice.
14.3By the Company other than for cause. The Company may terminate on thirty (30) days’ written notice where it ceases to offer the Program or where delivery becomes impracticable, in which case Clause 9.6 applies.
14.4Consequences of termination for cause. On termination under Clause 14.2 the license at Clause 11.3 terminates immediately, the Client must cease all use of the Company Materials and destroy any copy in the Client’s possession, and no refund arises from the Company. Any refund claim against Digistore24 is a matter between the Client and Digistore24.
14.5Survival. Clauses 1, 6, 7, 8, 9, 10.3, 11, 12, 13, 14.4, 15 and 16 survive termination or expiry.
15. Dispute Resolution and Governing Law
15.1Governing law. This Agreement, and any dispute arising out of or in connection with it, is governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in that province, without regard to conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
15.2Informal resolution first. Before commencing arbitration or any other proceeding, the complaining Party must give the other written notice describing the dispute and the relief sought, sent in accordance with Clause 16.1, and the Parties will then attempt in good faith to resolve it for thirty (30) days from receipt of that notice.
15.3Arbitration. Any dispute not resolved under Clause 15.2 will be finally resolved by binding arbitration before a single arbitrator, seated in Vancouver, British Columbia, conducted in English, administered by the Vancouver International Arbitration Center under its rules in force at the time. The arbitration may be conducted by video conference or on documents only, as the arbitrator directs, and the Client is not required to travel to Vancouver to participate. The award is final and binding, and the arbitrator may award costs, including reasonable legal fees, to the successful Party.
15.4Class action and jury trial waivers. To the maximum extent permitted by law, each Party waives any right to bring or participate in a class, collective, consolidated, or representative proceeding against the other, and any arbitration will be conducted on an individual basis only. To the maximum extent permitted by law, and where any matter proceeds in court notwithstanding this Clause, each Party waives any right to trial by jury.
15.5Small claims and urgent relief. Nothing in this Clause prevents either Party from bringing an individual claim in a small claims court or tribunal of competent jurisdiction, or from applying to any court of competent jurisdiction for urgent injunctive or declaratory relief, including to restrain a breach of Clause 11 or Clause 12.
15.6Severability within this Clause. If the class action waiver is held unenforceable in respect of any claim, that claim alone is severed from the arbitration and determined in a court of competent jurisdiction, and the remainder of this Clause continues to apply to all other claims. If any other part of this Clause is held unenforceable, that part is severed and the remainder continues in effect.
15.7Non-excludable rights. Nothing in this Clause deprives the Client of the benefit of any mandatory consumer protection provision of the law of the place in which the Client is habitually resident, or of any right to bring proceedings in the courts of that place where applicable law confers that right and it cannot lawfully be excluded. Subject to this Clause, the Parties submit to the non-exclusive jurisdiction of the courts of British Columbia.
16. General
16.1Notices. Notices must be in writing and sent to the Company by email to [email protected], and to the Client by email to the address in the Enrollment Confirmation. Email notices are deemed received on the next Business Day after sending, provided no delivery failure notification is received. Each Party must notify the other promptly of any change to its notice address.
16.2Force majeure. Neither Party is liable for any failure or delay in performance caused by an event beyond its reasonable control, including natural disaster, epidemic or pandemic, war, civil unrest, governmental action, power or telecommunications failure, cyber-attack, or the outage of a third-party platform. Where such an event prevents the Company from delivering Sessions for a continuous period exceeding thirty (30) days, the Program Period is extended by the length of that period. This Clause does not excuse any obligation to pay an amount due.
16.3Entire agreement. This Agreement, together with the Enrollment Confirmation, the Privacy Policy and the Refund and Cancellation Policy, constitutes the entire agreement between the Parties in relation to the Program and supersedes all prior representations, discussions, proposals, and agreements relating to it. The Client confirms that in entering into it the Client has not relied on any representation, statement, or assurance not expressly set out in it. Nothing in this Clause limits liability for fraudulent misrepresentation.
16.4Severability, waiver and variation. If any provision is held invalid, void, or unenforceable it is severed to the minimum extent necessary and the remainder continues in full force. No failure or delay in exercising any right operates as a waiver of it. No variation of this Agreement is effective unless in writing and signed by both Parties, save that the Company may vary it on thirty (30) days’ written notice where required to comply with applicable law, in which case the Client may terminate without liability for future installments if the Client does not accept the variation.
16.5Assignment and relationship. The Client may not assign or transfer this Agreement. The Company may assign or transfer it, including in connection with a merger, acquisition, reorganization, or sale of assets. Nothing in this Agreement creates a partnership, joint venture, employment relationship, or agency between the Parties.
16.6Third parties, signature and language. A person who is not a Party has no right to enforce any provision, save that Clause 13.5 is enforceable by each director, officer, employee, contractor, and Coach of the Company. This Agreement and the Enrollment Confirmation may be signed electronically and in counterparts, each of which is an original and all of which together constitute one agreement. This Agreement is drawn up in the English language, which governs its interpretation.
17. Client Acknowledgment
17.1The Client acknowledges, having had the opportunity to read this Agreement and to take independent advice, that the Program ends twelve (12) months after the Program Start Date, or on submission if earlier, and that the twelve-month limit does not pause for any reason; that the Readiness Guarantee is a guarantee of the Company’s work and revisions and not of any academic outcome, and that its only remedy is further work and not money; that no academic outcome of any kind is guaranteed; that the Company does not write the Client’s academic work; that the Program is purchased from Digistore24 and that any refund right arises under Digistore24’s terms and not under this Agreement; that the Program is delivered in a Foundation Phase covering the first sixty (60) days and an Execution Phase thereafter; and that Sessions are recorded and the Client consents to that recording.
IN WITNESS WHEREOF the Parties have executed this Agreement on the date stated in the Enrollment Confirmation.
Signature blocks for the Company and the Client are completed at onboarding.
Schedule 1 – Enrollment Confirmation
This Enrollment Confirmation forms part of, and is subject to, the Coaching Services Agreement between the Parties. Capitalized terms have the meanings given in that Agreement. Where a field is left blank or marked “Not applicable”, no term arises in respect of it.
1. Client and Program
| Full legal name | Completed at onboarding |
|---|---|
| Email address (for notices) | Completed at onboarding |
| Telephone number | Completed at onboarding |
| Country of residence | Completed at onboarding |
| Institution, degree program and stage | Completed at onboarding |
| Program | The Strong Finish – Dissertation Coaching Program |
| Number of Sessions included | Up to forty (40) |
| Session length | 60 minutes |
| Program Start Date | Completed at onboarding |
| Program end date | 12 months from the Program Start Date, or submission if earlier |
2. Fee and payment
| Program Price | USD 6,500, payable to Digistore24 |
|---|---|
| Payment option selected | ☐ Single payment ☐ Two installments of USD 3,250 |
| Seller of record | Digistore24 Inc. |
| Date of purchase | Completed at onboarding |
3. Returns
| Returns | Governed by Digistore24’s terms of sale. See Clause 9. |
|---|---|
| Return Period | Sixty (60) days from the date of purchase, as published by Digistore24 for this Program |
4. Acknowledgments
By accepting this Agreement at onboarding the Client confirms that the Client has read and agrees to it, has had the opportunity to review the Privacy Policy and the Refund and Cancellation Policy, and gives the acknowledgments at Clause 17, including consent to the recording of Sessions under Clause 10.
| Accepted by (full name) | Recorded at onboarding |
|---|---|
| Email address used | Recorded at onboarding |
| Date and time of acceptance | Recorded at onboarding |
| Method of acceptance | Electronic acknowledgment at onboarding |
| Recorded by | Recorded at onboarding |
